Legal
Privacy Policy
Effective September 2, 2026
This policy explains what YAF Tile Installation collects on yaftile.com, why we collect it, and how we handle it. We build tile and remodel work in Tampa, Florida. We do not sell personal information.
Who we are
YAF Tile Installation (“YAF,” “we,” “us”) operates yaftile.com and the admin tools used to run the business. We are based in Tampa, Florida.
For privacy questions, email info@yaftile.com or call (804) 980-4990.
Information we collect
We collect only what we need to quote work, finish jobs, show reviews, and keep the site working.
- Estimate requests: name, phone, email, job address, type of work, notes, travel distance, and photos or measurements you send through the estimate, travel, or YAF Measure™ forms.
- Reviews on our site: name, rating, comment, optional email or phone, optional job type, and optional photos. Email and phone stay private and are not shown on the public review.
- Review invitations we send: the name and contact details an admin enters so we can send a private review link.
- Site analytics: page path, click labels, and referrer. We do not use this to identify you by name.
- Language preference: a locale cookie so the site stays in English or Spanish.
- Admin accounts: name, email, password hash, optional phone and profile photo, and optional passkeys. This is for staff only.
Google services
We use Google in two limited ways. Public visitors never sign in with Google on the marketing site.
- Google Places: we read the public star rating and review count for our Google Business listing so the website can show current numbers. We may also cache public review text and author display names when Google provides them.
- Google Business Profile (admin only): a signed-in staff member can connect the company listing through Google OAuth. That connection uses openid, email, and Google’s business.manage scope so we can identify the Google account and sync listing reviews into our admin tools.
- When an admin connects Google, we store the Google account email and OAuth tokens on our servers so the listing can stay in sync without signing in every day. Tokens are used only to operate the YAF review sync. We do not use Google data for advertising, and we do not sell it.
- An admin can disconnect Google in the console. You can also revoke access in your Google Account under Third-party access. After disconnect or revoke, we stop using the tokens and delete the stored connection.
How we use information
We use personal information to:
- Reply to estimate requests, schedule visits, and plan travel jobs.
- Keep a client record for the job — address, notes, and later estimates.
- Review photos and measurements so we can diagnose the work and, when you use YAF Measure™, build a preview.
- Publish approved reviews on the site and help customers leave a Google review.
- Send transactional email about estimates, review invites, and admin notices.
- Understand which pages people use so we can keep the site clear.
- Protect the admin console and prevent abuse.
Automated help
Some estimate and measure flows use automated analysis to summarize the job, flag risks, and suggest follow-up questions. That processing exists to help our team quote faster. A person on the YAF team still reviews the request before we schedule work.
Photos and files
Photos you upload for an estimate, measure, or review are stored so we can quote, document, or — if you choose — display a public review. Job photos sent for an estimate stay with the client record. Review photos appear on the site only after we approve the review.
We host images on our infrastructure and a file store used by the site. Do not upload photos of children or anyone who has not agreed to be photographed.
How long we keep it
Estimate and client records stay as long as we need them for the job, follow-up, and ordinary business records. Public reviews stay until we remove them or you ask us to take them down when we reasonably can.
Analytics events are operational logs and are not kept longer than we need to understand site use. Google connection tokens stay until an admin disconnects the listing or the tokens stop working.
You can ask us to delete or correct your information by emailing info@yaftile.com. We may keep a limited record when the law or a dispute requires it.
Your choices
You can request access, a copy, a correction, or deletion of personal information we hold about you. Email info@yaftile.com and tell us what you need. We will verify the request before we change or delete records.
You can decline to send photos or optional contact details. If you do not want a public review on this site, do not submit one — or ask us to hide it.
California and other U.S. privacy laws may give you extra rights, including the right to know, delete, and opt out of “sale” or “sharing” of personal information. We do not sell or share personal information for cross-context advertising.
Children
This site is for adults requesting tile and remodel work. We do not knowingly collect personal information from children under 13. If you believe a child sent us information, email info@yaftile.com and we will delete it.
Security
We use HTTPS, access-controlled admin accounts, hashed staff passwords, and server-side storage for Google tokens. No method of transmission or storage is perfectly secure. Use the admin console only on devices you control.
Links and other sites
The site links to Google Maps, Google reviews, Facebook, and other third-party pages. Their privacy practices are their own. Read those policies before you post a review or send them data.
Changes
We may update this policy when the site or the law changes. The effective date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.